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Shepherding Prayer

Prayer Documentation

A complete guide to Shepherding Prayer — building rotating prayer plans, managing requests, using the daily email digest, and keeping your congregation's intercession organized.

Getting Started

Shepherding Prayer helps church leaders pray systematically for their entire congregation without relying on memory. This guide gets you set up in five minutes.

Step 1 — Log in

Visit your church's Prayer URL and sign in with the same credentials you use for Shepherding Tracker. Prayer and Tracker share a login.

Step 2 — Create your first prayer plan

Click Plans in the top navigation. The page is grouped into Frequency (Daily, Weekly and Monthly), Church-Wide (Congregational Prayer and Officers' Prayer), District Prayer if you have a district assigned to you, and Custom. On a Frequency card, click Set Up; the other cards say Create instead. For most users, a Monthly plan is a good starting point: it rotates through your entire congregation once a month.

Prayer Plans page
The Plans page showing the frequency plan cards and the custom plans section.

Step 3 — Add households to your plan

After creating a plan, click Manage → to open its detail view. You can add households by searching for them by last name, or by linking the plan to a Tracker list that is already populated with your households. Linking to a Tracker list means the prayer plan stays in sync automatically as the Tracker list changes.

Step 4 — Check Today's list each morning

Click Today in the top navigation. You'll see the households scheduled for prayer today based on your plans. Click Prayed next to each household as you pray for them. The app remembers your progress, so if you get interrupted and come back later, your checked items are still marked.

Today's prayer list
Today's prayer list showing households from multiple plans. Click 'Prayed' as you pray through each one.

Step 5 — Turn on your daily email

A new account starts with the daily email switched off, so this step is the one that makes it arrive. Nobody is enrolled in a daily email without asking for it.

  1. Click Settings in the top navigation.
  2. Under Daily Prayer Digest, tick Send me a daily prayer email.
  3. Choose a Delivery time. New accounts start at 6:00 AM.
  4. Check that Your timezone is right. The app detects it on your first visit.
  5. Click Save Settings.

Tomorrow morning the digest arrives with that day's households and requests. You can pray through it in the email and click Mark all as prayed at the bottom, or open the app and tick items off one at a time.

Prayer Settings with the daily email checkbox unticked
Settings on a new account. Send me a daily prayer email starts unticked; nothing arrives until you tick it and save.

Start with just one plan — a monthly cycle of your district or the whole congregation. You can always add more plans (daily devotional requests, officers prayer, etc.) once you've built the habit.

1. Today's Prayer List

The Today view is the heart of Shepherding Prayer. It assembles your personalized prayer list for the current day — combining households from all your active plans and any prayer requests scheduled for today.

What Appears in Today's List

  • Urgent Prayer Requests — anything flagged urgent surfaces every day, at the top, until you pray for it. It never gets dimmed and it ignores the rotation.
  • Households from your prayer plans — the app calculates which households are due today based on each plan's frequency settings (see Prayer Plans).
  • Linked prayer requests — if a household has active prayer requests, they appear inline beneath the household name so you can pray specifically.
  • Scheduled Prayers — standalone requests you've set to repeat, shown in their own section on the days their schedule falls due.
  • Prayer request lists — curated collections of requests that appear on their scheduled frequency.
  • Carried items — households held over from a previous day, marked with a small carried badge. These appear only if you have turned on Accountability Mode.

Marking Items as Prayed

Click the Prayed button next to any household or request. The item turns green and disappears from the active list (it's still recorded). Your progress is saved immediately — if you close the browser and return later, your checked items are still marked.

For prayer request lists, click Prayed for all to mark the entire list at once.

Some households arrive already dimmed, with a small badge reading prayed recently or covered by a request. That means you have already prayed for that family recently enough that the app is not asking again yet, usually because they sit on more than one of your plans. It counts as done for the day, and the Prayed button is still there if you want to pray for them anyway. Nothing is missing. The family comes back around on its next turn.

Today view with prayed items
The Today view after praying for several households. Prayed items are cleared; remaining ones stay at the top.

Carried Items

Carry-forward is off unless you switch it on. Open Settings and tick Carry forward incomplete households under Accountability Mode. After that, a household you don't mark as prayed reappears on the next day's list with a carried badge, and again the day after, then drops off. Carried households are added on top of your daily number, so some days run longer than the figure you set. See Accountability Mode.

Completion Screen

When nothing is left outstanding, Today replaces the list with a tick and "That's today's prayer closed." Underneath, one of two sentences tells you which kind of finish it was.

"You've prayed through today's entire list. Well done." means you worked through it yourself. "Everyone due today is already covered — you prayed for them recently enough." means the app had nobody to ask you about this morning. In that second case a link underneath offers to show the families already covered, and each of them still has a Prayed button if you want to pray for them anyway.

A different screen means something else entirely. If Today invites you to head over to the Plans page, you have no prayer plans set up yet.

2. Prayer Plans

Prayer Plans are the engine that drives Today's list. Each plan has a set of households (or other entries) and a frequency — determining how many households appear from that plan each day, and how quickly the plan cycles through them all.

Plan Types

The Plans page is divided into four groups:

Frequency (Daily / Weekly / Monthly)

Personal plans that rotate through a list of households at a set pace. You can have one of each. The Daily plan prays for its people every day; Weekly rotates through everyone in a week; Monthly rotates through everyone in a month.

Church-Wide

Two plans auto-populated from Tracker. "Congregational Prayer" includes all active households. "Officers’ Prayer" includes pastors, elders and deacons. You can also add others by hand (emeritus officers, for instance) and they persist across refreshes. Both cards are marked Admin only for anyone who cannot create them.

District Prayer

One card per officer, showing only the households in the district assigned to him in Tracker. It appears on the Plans page only if you have a district. If that district is later deleted in Tracker, the plan freezes rather than emptying, and the screen says so; nothing is removed while the district is missing.

Custom

Fully flexible plans you create yourself. Name them anything, set any frequency, and add any combination of households. Useful for special ministry groups, or any grouping that doesn't fit the preset types.

Frequency Settings

Open a plan and the Frequency card sits at the top. It offers two modes, and whichever you pick applies to everyone praying from that plan:

Fixed (X/day)

Pray for a fixed number of households each day from this plan, in order. As you reach the end of the list, it cycles back to the beginning. Good when you want predictable daily load regardless of how many households are on the list.

Complete in N days

Pray for every household on the list once within the number of days you set. The app works out how many to show each day, and that number can vary by one: 105 households over a 30-day cycle means three on some days and four on others. If your list is shorter than the cycle, some days will have nobody on them. That is the plan spreading a small list across a longer stretch, not a fault.

Frequency settings in a prayer plan
The frequency settings panel inside a plan. Switch between Fixed (X/day) and Complete in N days modes.

Your Pace on a Shared Plan

Congregational Prayer and Officers' Prayer are shared, and two officers rarely want to move through them at the same speed. A Your Pace card sits under the Frequency card on those two plans, and it changes nothing for anyone else praying from the same list.

  1. Open Congregational Prayer or Officers' Prayer.
  2. Under Your Pace, click Set your own pace.
  3. Choose Fixed (X/day) or Complete in N days.
  4. Enter your number. The card tells you how often you'll come back to the same household.
  5. Click Save.

The card then reads "You're praying this list at your own pace," and names the list's own setting underneath so you can see both. To go back, click Use the list's own pace.

Your pace replaces the plan's setting for you; it is not combined with it. If you set Complete in 40 days on a plan the church runs at 5 a day, you get the 40-day rhythm and everyone else keeps theirs. Personal and custom plans have no Your Pace card, because the Frequency card above is already yours alone.

Adding Households to a Plan

Inside a plan's detail view, you can add households in two ways:

  • Search by last name — find any household from your congregation and add the whole family, or add individual members (useful for praying by name for each person).
  • Link a Tracker list — connect the prayer plan to an existing Tracker list. Members are added and removed automatically as the Tracker list changes. You can link multiple Tracker lists to one plan.
Prayer plan detail view
A plan's detail view showing frequency controls, Tracker list links, and the household entry list.

Prayer Requests within Frequency Plans

Plans with a Daily, Weekly, or Monthly frequency can also include standalone prayer requests that appear in Today's list on the same schedule as the plan. For example, a Weekly plan might include a request to pray for the Sunday sermon each week, separate from the household rotation.

To add a standalone request to a plan, open the plan's detail view and scroll to the Prayer Requests section at the bottom. These requests appear in Today's "Scheduled Prayers" section, not inline with a household.

Renaming and Deleting Plans

Inside any plan's detail view, click Rename to change the plan's name. To delete a plan, click the Delete button on the Plans index page. Deleting a plan removes it from Today's list going forward; it does not affect prayer history already recorded.

3. Prayer Requests

The Prayer Requests page is a central registry of specific prayer needs — from pastoral care situations to church-wide needs. Requests can be private to you, shared with officers, or open to the whole congregation.

Creating a Prayer Request

Click + New Request at the top of the Requests page and fill in:

Title

A short, clear description of the request (e.g., "Pray for John Smith's surgery").

Details (optional)

Additional context, background, or specific things to pray for.

For (optional — name)

The person this request is about, typed as free text. This form does not link a household. To tie a request to a family's pastoral record, raise it from that household's profile in Tracker instead.

Share with

Controls who can see this request. See Visibility Levels below.

Pray for this…

Optionally set the request to repeat in Today's list, independent of any prayer plan. See Repeating a Request below.

Urgent

Marks the request with an URGENT badge. Urgent requests appear at the top of Today's list every day until you pray for them, whatever the rotation says.

End Date?

A link, not a box. Click it to set a date after which the request archives itself. See Giving a Request an End Date below.

Add to list (optional)

Immediately add this request to an existing Prayer List.

Click Submit to save it.

New prayer request form
The new request form, here with the weekday schedule and the end date both open.

Repeating a Request

The Pray for this… dropdown offers three choices, and the second and third work quite differently:

No recurring schedule

The request sits in the Requests page and appears in Today only when it is linked to a household on your plan, on a Prayer List, or flagged urgent.

Every so many days

Pick Daily, Weekly, Monthly, or Custom… and type a number of days. The request comes round on that interval.

Specific days of the week

Seven day buttons appear, Sunday through Saturday. Tap the days you want. The request appears on exactly those weekdays and no others.

Use Specific days of the week for anything tied to the church calendar. A request for the Sunday service belongs on Sunday, not every seventh day from whenever you happened to create it.

Giving a Request an End Date

Some requests have a natural finish: a surgery date, an exam week, a mission trip. Click End Date? on the new request form or the edit form, then pick a date under Stop praying after. Once that date has passed the request archives itself, and you will still find it under the Archived tab. Leave it empty to keep praying until you archive it yourself. To take it off again, click Remove end date.

Visibility Levels

Who can see a prayer request is controlled by the Share with setting. There are four:

Only mePrivate to you. No one else can see it.
Pastors & EldersVisible to all members with the Pastor or Elder role.
All OfficersVisible to Pastors, Elders, and Deacons.
CongregationVisible to everyone at your church who has access to Prayer.

Older requests may have been shared with a "Prayer Team" level, which no longer appears in the picker. Those requests reach the same people as Congregation and now read that way on screen. Nothing was widened; only the label was merged.

Posting Updates

Open any active request and use the Add an update… box, then click Post update. Updates let you add new information as a situation develops. They appear in a thread beneath the original request, each timestamped. The request owner and admins can post updates.

A prayer request open, showing the update box and the action buttons
A request detail view: sub-requests, the update box, prayer lists, and the actions along the bottom.

Marking a Request as Answered

When God answers a prayer, click Mark answered & share praise… at the bottom of the request. Write a Praise report if you want one, choose who to notify under Email to, and click Confirm answered. The request moves to the Answered tab, where it stays as a testimony of God's faithfulness.

Only the people you pick get an email. Leave the praise report empty and the request is marked answered without emailing anyone — which is why the Email to picker stays greyed out until you type something.

Mark answered and praise report
The praise report form that appears when marking a request as answered.

Requests That Wait for Approval

A request submitted by an ordinary member is held until someone releases it. While it is held it appears nowhere: not in anyone's daily email, not in anyone's Today list, not on any prayer plan. Only the person who submitted it and the people who can release it see it at all.

Nothing you file as an officer is ever held. The rule is short:

  • Pastors, elders and deacons post straight through, with no wait.
  • So does anyone given the Approve Prayer Requests permission in Tracker.
  • An Only me request is never held. Nobody else can read it, so there is nothing to review.
  • A sub-request is never held. It already carries the audience of the request it sits under.

The queue is split by audience, so a reviewer only ever reads what he could already read:

Pastors & EldersReleased by a pastor or an elder. Deacons cannot release these.
All OfficersReleased by any officer, deacons included.
CongregationReleased by anyone holding the Approve Prayer Requests permission.

When something is waiting for you, a Pending tab appears beside Active, Answered and Archived, with a count on it. The count is of requests you can act on, so two officers can see different numbers. Open one and click Approve to release it or Decline to refuse it. The tab is hidden when there is nothing in it. Bulk selection is deliberately unavailable on this tab: approving is one request at a time.

If your church has nobody who could release a given audience, requests to that audience are not held at all — they go live immediately. A request nobody can approve would be lost rather than delayed, so the app does not create one.

Public Submissions

If your church shares the public prayer request form, anyone can submit a request without logging in. Find the link under Settings, in the Public Prayer Request Form card, and click Copy.

Submissions arrive shared with Pastors & Elders and carry the submitter's name and contact details. They wait for a pastor or elder to release them, exactly as described above. Notification is separate from release: fill in Send submissions to on the same card and those addresses are emailed as soon as a request comes in, held or not. Leave it blank and the pastoral team meets the request in their daily digests once it is released.

Searching and Filtering

  • Use the search bar to find requests by title, body text, or person's name.
  • Use the Active / Answered / Archived tabs to switch between request states.
  • A fourth Pending tab appears when requests are waiting for your approval.
  • Use the list filter to show only requests on a specific Prayer List.

Bulk Actions

Select multiple requests using their checkboxes. A bulk action bar appears letting you mark all selected as answered, archive them, or add them all to a Prayer List at once.

Prayer requests list view
The Requests list with status tabs, list filter, and bulk selection.

4. Sub-requests

Some prayer needs are really several needs wearing one coat. A family moving house is a job, a sale, a school and a new congregation, and those four move at different speeds. Sub-requests let you keep them under one heading and still check them off one at a time.

A prayer request with three sub-requests listed beneath it
One request, three parts. Each sub-request is edited, answered and archived on its own.

Adding a sub-request

Open the request. Under Sub-requests, click + Add sub-request, give it a title, and click Add. Details and the Urgent flag are optional.

The form tells you who the sub-request will be shared with before you save it. That is not a setting you choose. A sub-request always takes the audience of the request it sits under, which is what keeps a private detail from surfacing on a wider list.

The add sub-request form, showing the inherited audience
The line above the title field names the audience the sub-request inherits.

Filing a request you already have

If the request already exists, you do not need to retype it. There are two ways to file it under another one, and they do the same thing:

  • Drag its tile onto the tile of the request it belongs under, in the Requests list. The target tile highlights as you pass over it.
  • Open it and click Move into…, then pick the request from the list. This is the keyboard route, and the one to use on a phone or tablet.

Either way you are asked to confirm first, because a drop onto the wrong neighbour is an easy mistake to make.

The Move into another request panel with a list of eligible requests
Move into… lists only the requests shared with the same people.

The picker offers fewer requests than you can see. Only requests shared with exactly the same people are eligible, because nesting must never change who can read something.

Moving one back out

Open the sub-request and click Move out to its own request. It returns to the main list with its updates and history intact. If your church holds submitted requests for approval and you are not an officer, the request you move out goes to the approval queue, the same as if you had just filed it — the screen says so when it happens.

What a sub-request cannot do

A sub-request is deliberately simpler than a request. It cannot:

  • Hold sub-requests of its own. Nesting is one level deep.
  • Be linked to a household. It belongs to whichever request it sits under.
  • Carry its own repeating schedule. The parent carries the schedule.
  • Have its own audience. It takes the parent’s.

It can have its own End Date, which archives that sub-request alone and leaves the rest of the request running.

Why a move is sometimes refused

When a request cannot be nested, the screen says which request is the problem and what to change. There are six reasons, and each one has a fix:

It is linked to a household

Edit it and tick "Unlink it from that household" first. Requests raised from a Tracker household profile always carry this link.

The audiences do not match

Change the request you are moving to the same Share with setting as its new parent.

It already has sub-requests

Nesting is one level deep. Move its own sub-requests elsewhere first.

It has a repeating schedule

Clear the schedule. A sub-request cannot carry one, and the schedule would never fire.

It is waiting for approval

Release it from the approval queue, then move it.

It is designated to the Prayer Chain

Remove the chain designation. A sub-request goes out to the chain with its parent, not on its own.

The first reason is the one people meet most often. Every request a pastor raises from a household in Tracker is linked to that household, so it will refuse to nest until you unlink it. Unlinking removes the request from that family’s pastoral history and from their household record; the request itself stays exactly where it is. You can link it again later.

The Linked household control on the request edit form, ticked
Tick the box and the screen tells you what unlinking costs before you save.

Answering, archiving and deleting

Marking a sub-request answeredAffects only that sub-request. It moves down into a collapsed "Show completed" group under the same parent.
Marking the parent answeredLeaves its sub-requests open. Mark each one answered on its own. The screen reminds you how many are still running.
Archiving the parentArchives its sub-requests with it.
Deleting the parentDeletes its sub-requests too. The confirmation says how many will go.

Dragging a tile files one request under another. It does not reorder the Requests list. Reordering the list by hand is not something Prayer does today.

5. Prayer Lists

Prayer Lists (distinct from Prayer Plans) are curated collections of prayer requests grouped under a name. A list might be "Sunday Service Requests," "Missionary Partners," or "Elder Care Cases." Lists can be shared with different visibility groups, and can optionally be scheduled to appear in Today's prayer on a recurring basis.

Creating a Prayer List

Go to Lists in the top navigation, then scroll to the Prayer Lists section and click + New List. Set:

  • Name — a descriptive label for the list.
  • Description — optional context about the list's purpose.
  • Share with — the same four levels as an individual request.
  • Pray through this list… — optionally set a frequency so the whole list appears in Today's prayer on that schedule. Choose Daily, Weekly, Monthly, or Custom… and type your own number of days.

Adding Requests to a List

Two ways to add a request to a list:

  • From the request detail page: scroll to the Prayer Lists section and use the Add to list… dropdown.
  • From the Lists page: expand the list and use the + Add Request button to search and add requests directly.

Scheduled Prayer Lists in Today's View

When a Prayer List has a frequency set, it appears as a group card in Today's view on its scheduled days. Click Prayed for all to mark all requests in the list as prayed at once.

Tracker Lists

The top section of the Lists page shows your Tracker Lists — the household groupings from Shepherding Tracker. You can add or remove congregation members from Tracker lists directly inside Prayer, without switching apps. Changes sync back to Tracker immediately.

Lists page
The Lists page showing Tracker lists (top) and Prayer Lists (bottom).

6. Daily Email Digest

Each morning, Shepherding Prayer sends you a personalized email with that day's prayer list. The email is customized per user — it includes your households, your prayer requests at their scheduled frequencies, and any urgent items. No two elders receive the exact same email.

What's in the Email

  • Urgent Prayer Requests — the first section, when there is one.
  • Households for today — from all your active prayer plans, one section per plan, with the last contact date under each family so you can see who you haven't visited recently.
  • Inline prayer requests — if a household has active requests, they appear directly beneath the household name in the email.
  • Scheduled requests — standalone requests appear under their own heading on the days their schedule falls due.
  • Prayer request lists — scheduled lists appear with all their requests listed in full.
  • Mark all as prayed — a button at the bottom. One click records the whole list, without logging in.

Configuring the Email

Go to Settings. The Daily Prayer Digest card at the top holds these:

  • Send me a daily prayer email — the switch itself. A new account starts with this unticked.
  • Delivery email address — send the digest somewhere other than your login email. Leave it blank to use your login email.
  • Delivery time — the hour the email arrives each morning.
  • Your timezone — controls when the email is delivered. The app auto-detects it on your first visit; correct it here if you move or if the detected value is wrong.

Click Save Settings when you are done. Once the email is on, a Resend Today's Email button appears underneath, which is the quickest way to check your settings without waiting for tomorrow.

Email digest settings
The Daily Prayer Digest card, with Accountability Mode and Recently Covered Members below it.

On a day with nothing to send, nothing is sent. An empty email is never delivered, so silence on a quiet morning is the app working, not failing. If it stays silent for days, check that you have a plan set up and that the email is switched on.

Accountability Mode

Tick Carry forward incomplete households and a household you didn't mark as prayed rolls forward for up to two days before dropping off. Carried households are added on top of your daily number, so your count can run higher than the figure you set on the plan. This affects both Today and the email. It is off unless you turn it on.

Recently Covered Members

By default the email leaves out anyone you have prayed for recently enough to count as covered. Tick Include recently covered members in my daily email and they appear anyway, dimmed, so you can see the whole day rather than only what is outstanding. One consequence worth knowing: with this on, a day whose only entries are covered families still sends an email, because those rows are now something to show.

Skipping Chosen Weekdays

Scroll to the Daily Prayer Email card and use Don't send my daily prayer email on:. Tap any weekdays you want off, then click Save. Your prayer cycle holds on those days and picks up where it left off, so nobody is skipped over. Selecting all seven days pauses the email indefinitely. Today shows a banner on a skipped day telling you the cycle is frozen.

Time Off

Going away? Open the Time Off card, set First day away and Day you're back, then click Save. The daily email pauses for that stretch and resumes where it left off. Your return date must be after your first day away, and you set both or neither. Click Clear to cancel it.

Time Off and the skipped weekdays are the same settings shown in Tracker under My Settings. Change either one in either app and it changes in both, because there is one value rather than two copies.

Time Off and skip-days cards on the Prayer Settings page
Further down Settings: Time Off, the weekday skip card, and the public request form link.

Email delivery is managed server-side. If you're not receiving emails, check your spam folder first, then contact your administrator to verify that email is configured for your account.

7. Prayer Chain

The Prayer Chain is in limited beta. It runs for a small number of churches while we learn how it behaves with real congregations, and it will not appear in your Prayer app unless your church is one of them. Everything below describes how it works today, so that the people running it have something to read.

Most churches already have a prayer chain. It is usually a phone tree, or a list of addresses in somebody's BCC field, and it is kept by one person who moved house in 2019. This replaces it. The Prayer Chain sends one email a day to a list of people who asked to be on it, carrying whatever your church has chosen to put in front of them.

The important word is chosen. Nothing your members file reaches the chain on its own. A prayer request only goes out if somebody designates it, and that is a deliberate act by a person with the authority to publish it. The chain reaches people who have no login and cannot correct a mistake, so the app never guesses.

Who runs it

Often the church secretary. That is deliberate. Running the prayer chain is its own permission, and it carries no sight of anything else: someone who administers the chain cannot read requests marked Pastors & Elders, cannot open Tracker, and cannot see your directory beyond the names and email addresses she needs to build the list. Ask us to grant it during the beta.

The Prayer Chain screen as a chain administrator sees it
The whole app, for someone who administers the chain and nothing else. Five tabs, and no Today, Plans or Requests — the permission carries no other sight.

Setting it up

  1. Open Prayer Chain and fill in the settings: who it comes from, the address replies should go to, what time of day it sends, and your time zone.
  2. Turn the chain on. Nothing sends until you do, and turning it off later leaves your list and your settings exactly where they are.
  3. Add the people who should receive it, on the Who gets it tab.
  4. Choose what goes out, under Designated Content.
Chain Settings, showing the on switch, rotation pace, delivery time and urgent persistence
Settings. The switch at the top pauses the chain without losing anything; below it, how many households a day, what time it goes, and how long an urgent request keeps riding the daily email.

The list, and why everyone has to confirm

You can add someone from your directory or type an address by hand. Either way the app emails that person and asks him to confirm, and he receives nothing else until he does. There is no way to switch that off, and that is on purpose. A prayer chain carries real names and real situations to people outside your congregation, and an address that never agreed to be on it is the one thing you cannot take back.

Every email carries an unsubscribe link that belongs to that person alone. Somebody who leaves stays on your list marked as having left, so you can see it happened rather than wondering whether you deleted him by accident.

The Who gets it tab, showing test mode, a join request, and the member list
Who gets it. Test mode at the top, anyone who used the join page in the middle — Rosa is marked as not being in the directory — and the member list below.

Choosing what goes out

Three things can go on the chain, and you pick each one by hand.

  • Your households, rotating. The chain works through the church a few families at a time and starts again at the beginning, so a congregation of two hundred is prayed for over weeks rather than in one unreadable email.
  • A prayer list. Set a names per day figure beside it and the chain sends that many and picks up where it stopped next time. Nobody is dropped; a long list just takes longer.
  • A single prayer request. You choose from the requests you are already allowed to read, which for most chain administrators means the ones shared with the whole congregation. Designating a request sends its sub-requests with it, and the screen lists them underneath so you can see what you are agreeing to.

Anything designated can carry a note that travels with every send. It was built for missionaries who ask that a particular sentence go out with every update about them, and it stays attached until you remove it.

Designated Content, with a designated request showing its sub-requests and a note attached
One designated request. Its sub-requests are listed underneath so you can see what goes out with it, and the note beneath travels with every send.

Trying it before your congregation sees it

Pick a date, flag two or three people as testers, and until that date the chain sends to them and nobody else. Every message says TEST in the subject line so a tester never mistakes one for the real thing. When the date passes the chain starts sending to everyone, which is what ending a test means.

A tester still has to confirm. If you turn on test mode and nothing arrives, that is almost always why: flagging someone as a tester does not put him on the list.

A test run is a real run, so it walks the household rotation forward. When you are finished testing there is a button to start the rotation over at the first family.

You can also preview tomorrow's email and the invitation before either goes anywhere, and send the preview to yourself. Previewing changes nothing.

Inviting the congregation

When you are ready, the app can email everyone in your directory once and ask whether they want to be on the chain. Before it does, it shows you exactly who it is about to write to, who is already on the list, who was invited before and never answered, and how many households have no email address on file at all.

You have to type your church's name to confirm, it can only be done once a day, and running it twice invites nobody twice. It is never automatic and it never happens because of something else you did.

Letting people ask to join

You can turn on a public page anyone can use to ask to be added, and share the link from a bulletin or the pulpit. It is off until you turn it on. Nothing is added automatically: requests arrive under Asked to join, you approve or decline each one, and approving starts the same confirmation email everyone else gets. The page tells the person who submitted it nothing about who else is on the list.

Urgent requests

A request marked urgent can go to the chain immediately instead of waiting for tomorrow morning's email, and who marked it decides what happens next.

  • A pastor, elder or deacon marks it — it goes out straight away. Your chain administrators are emailed to tell them what was sent.
  • Anyone else marks it — nothing is sent yet. Your chain administrators are emailed, and texted if your church uses Connections, and one of them decides whether it goes to the chain. Nothing a member files reaches the chain on its own.

An urgent item keeps riding the top of the daily email for a few days rather than going out once, and stops the moment the request is answered. You choose how many days.

Only requests shared with the whole congregation are offered to the chain. Marking one urgent that is shared with Pastors & Elders, or with All Officers, raises no chain alert — the chain goes to people outside your church, so those tiers stay inside it. The app tells you on screen when that happens, and you can still put the request on the chain deliberately by designating it.

What you can see, and what you can't

The report shows who is on the list, who never confirmed, who left, what has gone out, how many people each email reached, and who in your directory is not on the chain at all.

It does not show who opened anything. The chain carries no open tracking and no click tracking, and it will not: it goes to people who are not in your app and have not agreed to be measured. We would rather tell you that than show you a number we made up.

How it's going, showing roster counts and delivery figures
How it's going. Roster counts across the top, then what has gone out and how much of it arrived. There is no open rate here, and there will not be.

If your plan changes

The Prayer Chain is part of a paid plan. If your church moves to a plan that does not include it, the chain stops sending and your administrators are emailed once to say so. Your list, your settings and everything you designated stay exactly where they are, and the chain starts again by itself if the plan is restored. Nothing is deleted.

Tips & Best Practices

  • Start with a monthly plan linked to your Tracker district list — it takes 2 minutes to set up and covers your entire flock.
  • Link prayer plans to Tracker lists so membership stays in sync automatically — no manual updating needed.
  • Use the Urgent flag sparingly — it's most effective when only genuinely critical requests are marked urgent.
  • When you pray through Today's list each morning, click Prayed as you go so the app tracks your rhythm and the carry-forward feature works correctly.
  • Use prayer request updates to document how situations evolve over time — this becomes a meaningful record of God's provision.
  • The Answered tab is worth reviewing periodically in elder meetings as a testimony of answered prayer.
  • Set Delivery time to 15–30 minutes before your usual morning prayer time.
  • On a shared plan, set Your Pace rather than changing the plan's Frequency — the Frequency card moves everyone.

To ensure that the information here is as up-to-date as possible, these documents are written and maintained by an automated agent.